Refund policy

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Revocation Information & Revocation Form

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Revocation Information

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Introduction

Consumers have the right to cancel under the following terms, with consumers being any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities:

Right of Revocation

You have the right to cancel this contract within 30 days without giving reasons.

The revocation period is 30 days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods or has.

To exercise your right of revocation, you must inform us (Kai Keller, GlidySkin, Neustraße 17, 67304 Eisenberg, Germany, Tel.: 01512 8793360, Email: support@glidyskin.com ,by means of a clear statement (e.g. a letter or email sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

To meet the revocation deadline, it is sufficient for you to send the notice of exercising the right of revocation before the revocation period has expired.

Consequences of Revocation

If you revoke this contract, we must reimburse you for all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we receive the notice of your revocation of this contract. We will use the same means of payment for this reimbursement that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement. We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the immediate costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties, and functioning of the goods.

Exclusion or Premature Expiry of the Right of Revocation

The right of revocation expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.

General Information

1. Please avoid damaging and soiling the goods. Please return the goods in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against damage during transport with suitable packaging.
2. Please do not return the goods unfree to us.
3. Please note that the above-mentioned numbers 1-2 are not a prerequisite for the effective exercise of the right of revocation.

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1. Revocation Form

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If you want to cancel the contract, please fill out this form and send it back.

To

Kai Keller

GlidySkin

Neustraße 17

67304 Eisenberg

Germany

Email: support@glidyskin.com

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

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Ordered on () ____________ / received on () __________________

Name of the consumer(s)

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Address of the consumer(s)

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Signature of the consumer(s) (only if communicated on paper)

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Date

(*) Delete as appropriate